How does XTap help us collect Google reviews?
Customers tap the NFC card or scan the QR code, then go directly to your chosen review link. It removes extra steps and gives your team a simple, professional review prompt.
Do customers need to download an app?
No. The experience opens in the customer's browser. They can tap or scan with their own phone, and no XTap app is required.
Does it work with both iPhone and Android?
Yes. Modern iPhone and Android devices can use NFC, and every card also includes a QR code so older phones can still open the same review journey.
How long does setup take after I receive it?
Most businesses can activate a card in minutes. Scan the setup code, search or enter your business details, connect your Google review link, and place the card where customers can see it.
Can I change the link later?
Yes. You can update where your card points from the XTap dashboard, including Google reviews, social profiles, offers, landing pages or other customer journeys.
Can I use XTap for multiple locations?
Yes. You can set up cards for different locations, teams or counters, then manage them from one account and compare performance where needed.
Is the management system included?
Yes. XTap includes dashboard tools for managing cards and links, viewing activity, tracking performance and improving how your team asks for reviews.
Can the card be customised for my business?
Yes. We can support customised cards and business promotion materials depending on the package and quantity. Contact us if you need branded artwork or a custom setup.
Where should I place the card?
Place it where positive customer moments happen: checkout counters, reception desks, treatment rooms, tables, handover areas or beside your payment terminal.
What if I need help after ordering?
Our team can help with setup, link changes, business search issues and general troubleshooting so you can start collecting reviews confidently.